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Privacy Policy

Effective Date: January 13, 2026

  1. WHO WE ARE

LightTranX Ltd (“we”, “us”, or “our”) is a United Kingdom-based digital transformation consultancy. We offer productized solutions in agile systems, smart workspace tools, content platforms, and learning ecosystems. This Privacy Policy describes how we collect, use, store, and protect your personal data across all our services, platforms, and interactions.

  1. INFORMATION WE COLLECT

We collect information in the following ways:

a. Information You Provide Voluntarily

  • Name, email address, contact information

  • Business or organisation name

  • Project or onboarding information

  • Account registration and login credentials

  • Feedback, messages, and support queries

b. Information Collected Automatically

  • IP address and browser type

  • Device identifiers

  • Usage data (pages visited, actions taken)

  • Cookies and tracking technologies

c. Third-Party Sources

  • Payment processors

  • Social media (only where permission is granted)

  • Referral partners and collaborators

  1. HOW WE USE YOUR INFORMATION

Your data is used to:

  • Provide, manage, and improve our services

  • Facilitate project onboarding and execution

  • Communicate with you about updates, alerts, and changes

  • Customise your experience on our platforms

  • Deliver gated content or SmartKit resources

  • Analyse trends and performance data

  • Maintain security and prevent fraud

  1. LEGAL BASIS FOR PROCESSING (GDPR COMPLIANCE)

We process personal data based on:

  • Your consent (e.g. newsletter signup, form submissions)

  • Contractual necessity (e.g. onboarding or service delivery)

  • Legal obligations (e.g. accounting or compliance)

  • Legitimate interests (e.g. improving services, marketing to business users)

  1. DATA SHARING & THIRD PARTIES

We do not sell or rent your data.
We may share your data with:

  • Service providers (e.g. AWS, JetEngine, Elementor, analytics tools)

  • Payment gateways (e.g. Stripe, PayPal)

  • Email and notification platforms (e.g. MailerLite, Postmark)

  • Subcontracted specialists or vetted partners involved in delivering your project

  • Legal or governmental bodies if required by law

  1. COOKIES AND TRACKING

We use cookies and similar tools for:

  • Session tracking

  • Preferences and performance

  • Security

  • Analytics (e.g. Google Analytics, JetEngine Forms)
    You can control cookie preferences via your browser or our cookie banner.

  1. DATA STORAGE AND SECURITY

  • Data is stored in secure cloud environments (e.g. EU/UK data centres)

  • We enforce encryption, access control, and data minimization

  • We regularly audit our tools and services for compliance and risks

  1. DATA RETENTION

  • Project-related data is retained for the duration of the contract + 24 months

  • Analytics and usage data may be anonymized and retained for reporting

  • You may request deletion or data export by contacting us

  1. YOUR RIGHTS UNDER GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Withdraw consent

  • Object to or restrict processing

  • Request deletion (right to be forgotten)

  • Lodge a complaint with the UK ICO (Information Commissioner’s Office)

10. CHILDREN’S DATA
Our services are not directed at children under 16. We do not knowingly collect data from children without parental consent.

11. INTERNATIONAL DATA TRANSFERS
Where data is transferred outside the UK/EU, we ensure compliance with adequacy decisions, Standard Contractual Clauses, or other safeguards.

12. CONTACT US
For questions, data access, or complaints:

Data Protection Officer
LightTranX Ltd
suppport@lighttranx.com

4th Floor Office, 205 Regent Street, London, W1B 4HB, England.